Question 1

Is BrightLink Australian?

Accepted Answer

Yes. BrightLink is Australian booking software, priced in Australian dollars at A$39/month, and run by an Australian business (ABN 85 187 609 642).

Question 2

Do I need to be tech-savvy?

Accepted Answer

No. If you can post to Instagram, you can set up BrightLink — most pros are live and taking bookings in under fifteen minutes.

Question 3

Will my clients need an app?

Accepted Answer

No. Your booking page opens in any web browser, so clients just tap your link and book — there is nothing to download.

Question 4

Can I block out personal time?

Accepted Answer

Yes. You set your working hours and can block any dates or times you need, and BrightLink only ever offers the slots you've opened.

Question 5

How do reminders work?

Accepted Answer

BrightLink automatically emails each client a confirmation when they book and a reminder before their appointment, so you're not chasing replies. SMS reminders are on the roadmap but not yet available.

Question 6

Does BrightLink send SMS reminders?

Accepted Answer

Not yet. Today BrightLink sends automatic confirmations and reminders by email; SMS reminders are in development and coming soon.

Question 7

How do deposits work?

Accepted Answer

You can require a card deposit when a client books, and keep it automatically if they no-show or cancel late. You choose the deposit amount, and it comes off the client's final total.

Question 8

Does BrightLink take a commission like a marketplace app?

Accepted Answer

No. Unlike a marketplace app such as Fresha, BrightLink is one flat subscription of A$39/month with no commission and no per-booking fees, whether you take ten bookings a month or three hundred, and BrightLink never markets to or resells your client list.

Question 9

Are there any per-booking fees?

Accepted Answer

No. BrightLink charges one flat price of A$39/month (or A$390/year), with no commission and no per-booking fees — BrightLink never takes a cut of what your clients pay.

Question 10

What does it cost?

Accepted Answer

BrightLink is one plan at A$39/month or A$390/year (AUD). It starts with a free 14-day trial and needs no card to begin, and there are no tiers or add-ons.

Question 11

What does the free trial include?

Accepted Answer

The free trial lasts 14 days, includes every BrightLink Pro feature, and needs no credit card. If you decide not to subscribe, you can export your client list before your account closes.

Question 12

Can I export my client list?

Accepted Answer

Yes. Your client list is yours, and you can export it at any time — including if you decide to cancel.

Question 13

Is there a contract or lock-in?

Accepted Answer

No. BrightLink is month-to-month, so you can cancel anytime, and you can export your entire client list whenever you like.

One plan. Everything included.

One simple plan. Everything included.

One price unlocks the whole toolkit.

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Questions, answered

Getting started

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